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Dublin, CA

Transforming the roadside assistance industry through innovative technology and improved service delivery.

• Mission: Revolutionizing the roadside assistance industry by providing an automated, mobile-first platform that enhances efficiency, reliability, and safety for users in need of assistance.  
• Innovation: Utilizing advanced cloud technology to connect towing operators, insurance providers, and consumers in a streamlined network, featuring real-time dispatching, GPS tracking, and automated invoicing.  
• Market Opportunity: Addressing inefficiencies and customer dissatisfaction in the $32 billion roadside assistance market by offering a more reliable and efficient service that saves time for both operators and customers.  
• Customer Experience: Enhancing customer satisfaction by providing real-time updates on driver ETA and order status, and allowing easy service scheduling through custom website integrations.  
• Funding Uses: Supporting the development and enhancement of Roadsider’s technology solutions to further improve roadside assistance services and solidify the company’s position as an industry leader.  
• Industry Impact: Bridging gaps in the roadside assistance market by improving the standard of care and rebuilding trust through innovative, user-friendly technology that transforms business operations for towing companies.

Roadsider is a Silicon Valley-based technology company focused on transforming the roadside assistance industry through a cutting-edge, mobile-first automated dispatching platform. The founders’ personal experiences with the inefficiencies of traditional roadside services inspired them to create a solution that enhances efficiency, reliability, and safety for users.

By leveraging advanced cloud technology, Roadsider connects towing operators, insurance providers, and consumers in a streamlined network, addressing the challenges of missed opportunities and customer dissatisfaction prevalent in the $32 billion roadside assistance market. The platform integrates real-time dispatching and GPS tracking, ensuring that help is just a click away when it’s needed most.

This initiative is not merely about providing a service; it embodies a commitment to rebuilding trust and improving the standard of care within the industry. Roadsider aims to unlock potential for growth and efficiency, saving operators significant time while delivering dependable assistance to customers.

Ultimately, the goal of this fundraising effort is to further develop and enhance Roadsider’s innovative solutions, ensuring that the company continues to lead the way in revolutionizing roadside assistance for all users.

Company Info

Roadside is an automated platform for managing towing and roadside assistance services.

Roadside is an automated roadside assistance platform designed to streamline towing operations. It offers features such as real-time GPS tracking, automated customer invoicing, and easy service scheduling directly through a custom website integration. The platform aims to reduce manual entry tasks by automating invoice calculations based on pre-set rates, which allows businesses to spend more time on core operations. Customers can receive updates on their driver’s estimated time of arrival (ETA) and order status via text, enhancing the overall customer experience. Roadside’s system integrates with various companies, including Tesla and Geico, providing a comprehensive solution for managing towing and roadside assistance services. The platform emphasizes efficiency and user-friendliness, aiming to improve business operations for towing companies and their clients alike.