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Princeton, NJ

AI-powered solution for efficient restaurant phone order management.

• AI-Powered Ordering: GrubDial’s AI handles phone orders, processes payments, and sends them to the kitchen without human intervention.
• Cost-Effective Model: The company charges a 5% per order fee, significantly lower than traditional delivery app fees.
• Multi-Channel Support: Orders can be placed via phone, text, and WhatsApp, providing flexibility for customers.
• Rapid Adoption: Over 1,000 restaurants have signed up for trials, with multiple live locations across various cuisines.
• Seamless Integration: The AI system integrates with existing POS systems, learning and adapting to improve service.

GrubDial is enhancing restaurant operations by utilizing AI technology to manage phone orders efficiently. The company’s AI system answers calls, takes orders, processes payments, and sends them directly to the kitchen or POS system, eliminating the need for human intervention. This approach addresses common issues such as missed calls and staff shortages, providing a seamless ordering experience for customers. GrubDial’s model is cost-effective for operators, charging a 5% per order fee compared to the higher fees of delivery apps.

The company has already gained traction with over 1,000 restaurants participating in trials. GrubDial’s AI integrates with existing systems, learning menus and remembering repeat customers to improve service over time. The system also supports orders via text and WhatsApp, offering a familiar and frictionless experience for both customers and operators. With a focus on reducing operational barriers, GrubDial aims to streamline restaurant workflows and enhance customer satisfaction.

Company Info

GrubDial provides an AI-driven system for restaurants to manage phone orders efficiently, reducing costs and improving service.

GrubDial offers an AI-powered solution for restaurants to handle phone orders efficiently. The system answers calls, takes orders, processes payments, and sends them directly to the kitchen or POS system without human intervention. This service is available 24/7 and supports multiple channels, including phone, WhatsApp, and SMS, ensuring seamless integration with existing restaurant operations.

GrubDial’s model charges a 5% per-order fee, significantly lower than traditional delivery apps, and requires a one-time onboarding fee. The AI system learns and adapts over time, improving order accuracy and customer interaction. With over 1,000 restaurants already using the service, GrubDial aims to streamline operations and reduce labor costs while enhancing customer satisfaction.